Widget not working

Pushsafer make it easy and safe to get push-notifications in real time on your Android or Windows mobile device, iPhone, iPad and Desktop!

Mit Pushsafer kann man in Echtzeit, einfach und sicher, Push-Benachrichtigungen auf sein iPhone, iPad, Android oder Windows Gerät sowie auf den Desktop senden lassen!

======================
Google Play
App Store
Windows 10 Store
Homepage
erkr42
Posts: 7
Joined: 3. May 2019, 14:36

Widget not working

Postby erkr42 » 3. May 2019, 15:13

Hi
I use Pushsafer on an iPhone 6 with ios12.
The app and notifications work, but the widget only gives an error message "unable to load". The only thing that works is When tapping the icon, then the app is opened.
Regards
Eric

User avatar
admin
Site Admin
Posts: 420
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Widget not working

Postby admin » 3. May 2019, 16:11

Hello,

try to reinstall the app.

After that it should work!

Kevin
DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

erkr42
Posts: 7
Joined: 3. May 2019, 14:36

Re: Widget not working

Postby erkr42 » 4. May 2019, 08:30

Yep that fixed the issue. One remark! Reinstalling the app forced me to reregister the device... That broke my programmed notifications in e.g. My router. I switched to use group to avoid that in the future

erkr42
Posts: 7
Joined: 3. May 2019, 14:36

Re: Widget not working

Postby erkr42 » 5. May 2019, 16:02

After one day of usage the widget fails again.
So issue is not resolved! Restarted the phone, that doesn't help either. Reinstalling the app over and over again is not a structural solution.
More Help would be appreciated,
Thnx in advance
Eric

User avatar
admin
Site Admin
Posts: 420
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Widget not working

Postby admin » 5. May 2019, 18:09

whats your username? I will take a look to fix the issue!
DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

erkr42
Posts: 7
Joined: 3. May 2019, 14:36

Re: Widget not working

Postby erkr42 » 5. May 2019, 22:15

That would be great.
Name is erkr
Thnx
Eric

User avatar
admin
Site Admin
Posts: 420
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Widget not working

Postby admin » 6. May 2019, 06:41

is a little strange.
Can you reinstall the app and send messages without special characters, i will see if that works correctly.

Thankes Kevin
DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

erkr42
Posts: 7
Joined: 3. May 2019, 14:36

Re: Widget not working

Postby erkr42 » 6. May 2019, 07:52

Hi Kevin
This morning it works again. I didn't do anything.
The only special characters used are : - () and $
Regards Eric

User avatar
admin
Site Admin
Posts: 420
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Widget not working

Postby admin » 6. May 2019, 10:26

:shock: no idea what went wrong! Currently you are the only one who report this.

With the next update i will rewrite the widget for ios! Hope ths helps

Kevin
DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

erkr42
Posts: 7
Joined: 3. May 2019, 14:36

Re: Widget not working

Postby erkr42 » 6. May 2019, 16:54

Hi Kevin
I guess worth to mention: when I open the app after some hours, the app fully reloads and I get a registration screen that sometimes disappears within a few seconds, and the notification list appears. But not always! Then the app get stuck on the registration screen, I don't need to enter my credentials!. Pressing the home button and reopen the app is enough?!
Attachments
5E2A78A3-DAD5-47B8-9112-9A265015C2F9.jpeg
Screenshot registration screen
5E2A78A3-DAD5-47B8-9112-9A265015C2F9.jpeg (123.07 KiB) Viewed 108 times


Who is online

Users browsing this forum: No registered users and 2 guests