Delete messages fom app

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mjpol1942
Posts: 2
Joined: 11. Jan 2019, 07:13

Delete messages fom app

Postby mjpol1942 » 11. Jan 2019, 07:17

Good morning, since the android application does not erase the received messages, it does the whole process but they are not deleted

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admin
Site Admin
Posts: 352
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Delete messages fom app

Postby admin » 11. Jan 2019, 11:58

Hello,

for me all works fine. Can you discribe your issue a little more.

Do youhave a connection to the internet? It is stable!

Kevin
DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

mjpol1942
Posts: 2
Joined: 11. Jan 2019, 07:13

Re: Delete messages fom app

Postby mjpol1942 » 11. Jan 2019, 12:22

I describe the steps I take, select the messages I want to delete, click on the garbage icon, ask for confirmation of all or selected ones, click on any of the options, ask me for confirmation and pulse again, reload the screen and return to appear all the messages, if I do it one by one the same thing happens, it does not erase any, it happens to me as much with wifi as with 4g, from the pc I can eliminate them without problems

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admin
Site Admin
Posts: 352
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Delete messages fom app

Postby admin » 11. Jan 2019, 12:58

Please try the following:

1. Logout
2. Login into the APP
3. try again

if this not work

1. Delete the APP
2. install it again
3. Login
4. try again to delete messages

Kevin
DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10


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